Shipping & Delivery — Argentine Grills Shipped Nationwide

Shipping & Delivery Information

Shipping Options

Cholys ships to the continental United States from our warehouse in North Miami, Florida. Free shipping is available on select products and special offers — look for the free shipping badge on eligible items. For all other products, shipping is calculated at checkout based on your location and order weight.

Processing Time

In-stock orders are processed and shipped within 2–3 business days. During peak season or after receiving a new container shipment from Argentina, processing may take an additional 1–2 business days.

Delivery Time

Once shipped, standard delivery takes 7–15 business days depending on your location. Grills ship via freight or ground carriers, and delivery times vary by distance from our Miami warehouse.

Estimated delivery windows by region:

Southeast US (FL, GA, SC, NC, AL, TN) — 5–8 business days
Northeast US (NY, NJ, PA, MA, CT) — 8–12 business days
Midwest US (IL, OH, MI, TX, CO) — 8–12 business days
West Coast (CA, WA, OR, AZ) — 10–15 business days

These are estimates. Actual delivery times may vary based on carrier availability and weather conditions.

Order Tracking

You'll receive a shipping confirmation email with a tracking number as soon as your order ships. Use the tracking number to monitor your delivery in real time through the carrier's website.

If you haven't received a tracking number within 5 business days of placing your order, please contact us.

In-Store Pickup

Prefer to pick up your order? Select in-store pickup at checkout, or contact us to arrange. Our Miami location is:

12572 NE 14 Ave, North Miami, FL 33161
Monday – Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM

Large Item Delivery

Grills are heavy items and ship via freight or ground carriers. Here's what to expect:

Delivery is to your curbside or front door (not inside your home)
Someone must be available to receive the delivery and sign if required
Inspect the packaging before signing — note any visible damage on the delivery receipt
If the box is damaged, take photos immediately and contact us within 48 hours

Alaska, Hawaii & International

We currently ship to the continental US only. For Alaska, Hawaii, Puerto Rico, and international shipping, please email info@cholys.com for a custom quote.