About Our Grill Collection
Frequently Asked Questions
Common questions about our grills and services. Can't find your answer? Call us.
Do you offer free shipping?
Yes! We offer free shipping on all orders across the continental USA. Most grills ship via freight with curbside delivery within 5-10 business days. You will receive tracking information via email once your order ships.
Are your products authentic and original?
Absolutely. Cholys is an authorized dealer that purchases directly from manufacturers like Tromen in Argentina. Every product comes with the official manufacturer warranty and certificate of authenticity. We never sell third-party or unverified products.
What warranty do your grills come with?
All grills include the official manufacturer warranty. As an authorized dealer, we handle warranty claims directly with the factory on your behalf — no hassle for you.
Can I return a product if I am not satisfied?
Yes. We offer a 30-day hassle-free return policy. Products must be in original packaging and unused condition. Contact us at (786) 332-1154 or info@cholys.com to start a return.
Do you offer financing or payment plans?
Yes! You can pay in 4 interest-free installments with Shop Pay at checkout. This makes our premium grills accessible without compromising on quality.
How do I choose the right grill for my needs?
It depends on your space, cooking style, and budget. Call our expert team at (786) 332-1154 — we are real grill enthusiasts and can help you find the perfect match. You can also visit our showroom in Miami.
What Our Customers Say
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